pokbet Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions (hereinafter "Terms," "Agreement," or "Terms of Service") constitute a legally binding agreement between you (hereinafter "User," "Player," "you," or "your") and pokbet (hereinafter "pokbet," "we," "us," or "our"), governing your access to and use of the pokbet online casino and sports betting platform, including but not limited to the website accessible at https://pokbet.cam, any associated mobile applications, and all related services, features, content, and functionality (collectively, the "Service" or "Platform").

By creating an account on pokbet, accessing the Platform, placing wagers, or using any of our services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy, Responsible Gaming Policy, and any other policies, rules, or guidelines that may be published on the Platform from time to time. If you do not agree with any provision of these Terms, you must immediately cease all use of the pokbet Platform and refrain from creating an account or engaging with our services. Your continued use of the Platform following any modification to these Terms constitutes your acceptance of such modifications.

pokbet reserves the right to modify, amend, supplement, or replace these Terms at any time and at our sole discretion. Any changes to these Terms will be effective immediately upon posting to the Platform, and the "Last Updated" date at the top of this document will be revised accordingly. It is your responsibility to review these Terms periodically for changes. Your continued use of the Platform following the posting of revised Terms indicates your acceptance of such changes. Should you disagree with any modification, your sole remedy is to discontinue use of the Platform and close your account in accordance with the procedures outlined herein.

2. Eligibility and Account Registration

2.1 Age and Jurisdiction Requirements

To register for and use the pokbet Platform, you must meet the following eligibility criteria: (a) You must be at least twenty-one (21) years of age or the minimum legal age for gambling in your jurisdiction, whichever is greater; (b) You must be physically located in a jurisdiction where online gambling is legal and permitted; (c) You must not be a resident of or physically located in any jurisdiction where online gambling is prohibited by applicable law; (d) You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction; (e) You must not be listed on any self-exclusion register or prohibited persons list maintained by pokbet or any regulatory authority.

pokbet reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe specified by pokbet may result in immediate suspension or termination of your account and forfeiture of any funds or winnings. It is your sole responsibility to ensure that your use of pokbet services complies with all applicable laws in your jurisdiction. pokbet expressly disclaims any liability for violations of local gambling laws by users.

2.2 Account Registration and Security

To access certain features of the pokbet Platform, you must create a user account by providing accurate, current, and complete information as prompted by the registration form. You agree to maintain and promptly update your account information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account, whether authorized by you or not.

Each User is permitted to maintain only one (1) account on the pokbet Platform. The creation or use of multiple accounts by a single individual is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of all funds and winnings. You must not allow any other person to use your account or share your account credentials with any third party. If you become aware of any unauthorized use of your account or any security breach, you must notify pokbet immediately by contacting customer support.

3. Financial Transactions

3.1 Deposits

pokbet offers various deposit methods for Filipino players, including but not limited to GCash, PayMaya, bank transfers via major Philippine banks (BPI, BDO, Metrobank, Unionbank, Security Bank), and credit/debit cards. All deposits are subject to minimum and maximum transaction limits as specified on the Platform. You acknowledge and agree that: (a) All deposits must be made using payment methods registered in your own name; (b) pokbet reserves the right to refuse any deposit or reverse any deposit that violates these Terms; (c) Deposit processing times may vary depending on the payment method selected; (d) pokbet is not responsible for any fees charged by your payment provider; (e) All deposits are made in Philippine Peso (PHP) unless otherwise specified.

pokbet implements strict anti-money laundering (AML) procedures in accordance with applicable laws and regulations. We reserve the right to request additional documentation verifying the source of your funds at any time. Failure to provide satisfactory documentation may result in suspension of your account and withholding of funds pending investigation.

3.2 Withdrawals

You may request withdrawal of your account balance, subject to these Terms and any applicable wagering requirements. Withdrawal requests are processed in accordance with pokbet's standard procedures, typically within 15-30 minutes for GCash withdrawals, though processing times may vary depending on the payment method, withdrawal amount, and verification requirements. pokbet reserves the right to: (a) Verify your identity and payment method ownership before processing any withdrawal; (b) Request additional documentation at any stage of the withdrawal process; (c) Refuse or delay withdrawal requests that do not comply with these Terms; (d) Apply withdrawal limits as specified on the Platform or in promotional terms.

All withdrawals must be made to a payment method registered in your own name. pokbet reserves the right to return funds to the original deposit method in certain circumstances, including suspected fraud, violation of these Terms, or as required by law. You acknowledge that pokbet is not a financial institution and account balances do not accrue interest.

4. Bonuses and Promotions

pokbet may offer various bonuses, promotions, and rewards to Users from time to time, including but not limited to welcome bonuses, deposit bonuses, free spins, cashback offers, and VIP program benefits. All bonuses and promotions are subject to specific terms and conditions, which will be clearly stated in the promotional material or on the dedicated promotion page. General bonus terms include but are not limited to: (a) Bonuses are intended for recreational players only and may be limited to one per person, household, IP address, or device; (b) Bonus funds are subject to wagering requirements before they can be withdrawn; (c) Different games may contribute differently toward fulfilling wagering requirements; (d) Maximum bet restrictions may apply when playing with bonus funds; (e) pokbet reserves the right to void bonuses and any associated winnings if these Terms or the specific promotional terms are violated.

pokbet reserves the right to modify, suspend, or terminate any bonus or promotion at any time without prior notice. Abuse of bonuses, including but not limited to creation of multiple accounts, use of automated betting systems, or any strategy designed to exploit promotional offers, will result in immediate forfeiture of all bonuses and winnings, and may result in account closure. Unless otherwise stated, all promotions are available to Filipino players aged 21 and above.

5. Wagering and Game Rules

5.1 General Wagering Rules

All wagers placed on the pokbet Platform are subject to the specific rules and regulations governing each game or betting market. By placing a wager, you agree to: (a) Accept the outcome of the wager as determined by pokbet's systems; (b) Comply with all game-specific rules and regulations as published on the Platform; (c) Accept that certain games may contribute differently toward wagering requirements; (d) Acknowledge that pokbet's decision on all wagering matters is final and binding. pokbet reserves the right to void any wager that violates these Terms, is placed in error, or is affected by technical malfunction. In the event of a dispute regarding a wager or game outcome, pokbet's transaction logs and records shall be the definitive authority.

5.2 Game Malfunctions

In the event of a game malfunction, system error, or technical failure, pokbet reserves the right to void all affected wagers and refund the stake amounts to the relevant Users' accounts. Game malfunctions void all pays and plays. pokbet is not liable for any losses or damages arising from game malfunctions, technical errors, or system failures, whether caused by our systems, third-party game providers, or external factors beyond our control.

6. Prohibited Activities

Users are strictly prohibited from engaging in any of the following activities on the pokbet Platform: (a) Creating multiple accounts for any purpose, including to abuse bonuses or promotions; (b) Using the Platform while located in a jurisdiction where online gambling is illegal; (c) Allowing any third party to use your account; (d) Using automated betting systems, bots, or any software designed to manipulate the Platform; (e) Engaging in collusion, chip dumping, or any form of fraudulent betting activity; (f) Exploiting software vulnerabilities, bugs, or errors for personal gain; (g) Depositing funds derived from illegal activities or money laundering; (h) Attempting to reverse engineer, decompile, or modify any aspect of the Platform; (i) Using VPNs or proxy servers to circumvent geographical restrictions; (j) Engaging in abusive or harassing behavior toward other Users or pokbet staff.

Violation of any prohibited activity may result in immediate suspension or termination of your account, forfeiture of all funds and winnings, and potential legal action. pokbet reserves the right to cooperate with law enforcement authorities in investigating any suspected illegal activity.

7. Account Suspension and Termination

pokbet reserves the right to suspend, restrict, or terminate your account at any time, with or without notice, for any reason including but not limited to: (a) Violation of these Terms or any other pokbet policy; (b) Suspected fraudulent, abusive, or illegal activity; (c) Failure to provide requested verification documents; (d) Chargebacks or disputed payments; (e) Self-exclusion requests or responsible gaming concerns; (f) Regulatory requirements or legal obligations. Upon termination of your account for cause, any remaining balance may be forfeited in accordance with these Terms and applicable law. pokbet will make reasonable efforts to return any remaining legitimate balance after deducting any amounts owed to pokbet or required for investigation purposes.

You may request closure of your account at any time by contacting customer support. Upon voluntary account closure, any remaining verified balance will be returned to you subject to standard withdraw al procedures and verification requirements. Pending wagers or bonus funds subject to wagering requirements will be forfeited upon account closure.

8. Intellectual Property Rights

All content on the pokbet Platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the compilation thereof (collectively, "Content"), is the exclusive property of pokbet or its licensors and is protected by Philippine and international copyright, trademark, and other intellectual property laws. The pokbet name, logo, and all related product and service names, design marks, and slogans are trademarks or registered trademarks of pokbet. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only, subject to these Terms.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content from the Platform, except as follows: (a) Your computer or mobile device may temporarily store copies of such materials incidental to your accessing and viewing those materials; (b) You may print or download one copy of a reasonable number of pages for your own personal, non-commercial use and not for further reproduction, publication, or distribution. You must not modify copies of any materials from the Platform, use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text, or delete or alter any copyright, trademark, or other proprietary rights notices.

9. Limitation of Liability and Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, POKBET AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS (COLLECTIVELY, "POKBET PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; (C) ANY CONTENT OBTAINED FROM THE PLATFORM; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; (E) TECHNICAL MALFUNCTIONS, ERRORS, OR INTERRUPTIONS OF SERVICE.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. POKBET DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless the pokbet Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) Your use of and access to the Platform; (b) Your violation of any term of these Terms; (c) Your violation of any third-party right, including without limitation any copyright, trademark, trade secret, or other property or privacy right; (d) Any claim that your use of the Platform caused damage to a third party; (e) Your violation of any applicable law, rule, or regulation. This indemnification obligation will survive termination of these Terms and your use of the Platform.

11. Responsible Gaming

pokbet is committed to promoting responsible gaming and preventing problem gambling. We provide various tools and resources to help you maintain control over your gaming activities, including: (a) Deposit limits that allow you to set daily, weekly, or monthly maximum deposit amounts; (b) Time-out periods ranging from 24 hours to 6 months during which your account will be temporarily suspended; (c) Self-exclusion options that allow you to permanently close your account; (d) Session reminders that alert you to the duration of your gaming session; (e) Access to reality checks showing your recent gaming activity and account balance. If you believe you may have a gambling problem, we encourage you to seek professional help. Resources are available through the Philippine Charity Sweepstakes Office (PCSO) and various responsible gaming organizations.

All pokbet users must be at least 21 years of age. We employ strict age verification procedures to prevent underage gambling. If we discover that a User is under the legal gambling age, their account will be immediately closed and any funds or winnings will be forfeited. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites.

12. Privacy and Data Protection

Your privacy is important to pokbet. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the pokbet Platform, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy. We implement industry-standard security measures to protect your personal information, but no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

13. General Provisions

13.1 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the Platform shall be brought exclusively in the courts located in Metro Manila, Philippines, and you consent to the personal jurisdiction of such courts.

13.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

13.3 Waiver

No waiver by pokbet of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by pokbet to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without pokbet's prior written consent. pokbet may freely assign, transfer, or delegate its rights and obligations under these Terms without restriction.

13.5 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and pokbet regarding your use of the Platform and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding such subject matter.

13.6 Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the pokbet Platform, please contact our customer support team at [email protected]. We will make reasonable efforts to respond to your inquiry within 24-48 hours.